Loss and Damages:
Customer is responsible for the actual cost to repair any equipment damaged during the rental period. A damage waiver totaling 10% of the equipment rental cost may be purchased that will provide coverage for damage repair costs up to $2,000 per rental contract. This does not cover lost or stolen equipment.
Cancellation of rental equipment and services must be made in writing 7 days prior to delivery. Any cancellations with less than 7 days notice will be refunded 50% of order total. No refunds will be made for cancellations less than 72 hours to delivery, including no shows.
Installation / Delivery / Pickup:
A representative from your company must be present at time of delivery to sign for the equipment. Repeat deliveries are subject to an additional charge. PRG is not authorized to pick up equipment prior to the show closing. At the close of the show, a representative from your company must remain with the equipment until it is picked up. In union venues, delivery / pickup times may vary due to the availability of laborers. Client is responsible for mounting any attachment brackets to the booth, unless otherwise specified on the order. PRG will not modify booth in way (cutting, drilling, etc.).
The advance rate deadline is approximately two weeks prior to the first show day. Exhibit rental rates are for the entire length of the show, Meeting Room rates are per day.
Venue Charges (if applicable):
Union labor, carpenters, electricians, etc. will be billed directly to the exhibitor. Electrical, rigging and networking services are not included in equipment pricing.
Wire Transfers (if applicable):
Wire Transfers must be received 48 hours prior to first day of installation. Failure to do so will result in gear being held until wire has cleared or alternative payment has been made.
All orders and pricing are subject to final confirmation by Trade Show Services.
For International Wire Transfer or ACH payment, please contact Trade Show Services at: +1-888-844-4225.